Terms of Service

Julia Arndt Coaching Inc.

Effective Date: June 1, 2025

These Terms of Service ("Terms") are a legal agreement between you and Julia Arndt Coaching Inc., a California S corporation ("Julia Arndt Coaching," "we," "us," or "our"). They govern your access to and use of our websites, including peakperformancewithjulia.com and peakperformancemethod.com, and your purchase and use of our programs, courses, memberships, live trainings, digital products, community spaces, and the Peak Performance Method™ (together, the "Services").

By accessing our Services, checking the box to accept these Terms, or purchasing from us, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. Who We Are and How to Reach Us

Julia Arndt Coaching Inc.
PO Box 5906
Tahoe City, CA 96145
Email: [email protected]

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our Services. By using the Services, you represent that you meet these requirements.

3. Our Services

We offer coaching programs, online courses, memberships (such as the Peak Performance Collective), live and recorded trainings and masterclasses, digital products, community spaces, and related tools, including an AI chatbot. The specific inclusions, format, and duration of each offer are described on the applicable sales or checkout page at the time of purchase.

4. Important Disclaimer: Coaching, Not Therapy or Medical Care

This is the most important section to read. Our Services provide education and coaching for high-achieving professionals. We are not licensed therapists, psychologists, physicians, or medical or mental health providers, and our Services are not therapy, counseling, medical advice, diagnosis, or treatment. Participating in our Services does not create a therapist-client, doctor-patient, or other professional healthcare relationship.

Our content and coaching are not a substitute for professional medical or mental health care. You are responsible for your own physical and mental health. If you are experiencing a medical or mental health condition, including significant stress, anxiety, depression, or burnout, please consult a qualified professional. If you are in crisis or think you may have an emergency, contact your local emergency services or a crisis line immediately.

You make your own decisions and are solely responsible for the actions you take and the results you experience. Nothing we share is a directive to take or stop any particular action regarding your health, career, finances, or relationships.

5. No Guarantee of Results

We share research, case studies, testimonials, and examples to illustrate what is possible. These are not guarantees. Your results depend on many factors that are unique to you and outside our control, including your effort, circumstances, and starting point. We do not guarantee any specific outcome, income, promotion, health improvement, or other result, and any statistics or stories we share reflect particular individuals' experiences, not a promise of your results.

6. Purchases, Pricing, and Payment

Prices for our Services are listed on the applicable sales or checkout page and may change at any time, but changes will not affect purchases you have already made. You agree to provide accurate, current payment information and you authorize us and our payment processor to charge your selected payment method for the amounts shown, including any applicable taxes.

Payment plans. Some offers are available through a payment plan (for example, three monthly payments). If you choose a payment plan, you authorize us to automatically charge each scheduled installment to your payment method until the full balance is paid. You remain responsible for the full purchase price even if you stop using the Services, except where our Satisfaction Guarantee in Section 7 applies. If a payment fails, we may retry the charge and may pause your access until payment is received, and you agree to keep your payment information current.

7. Satisfaction Guarantee and Refunds

We stand behind our programs with a 30-Day Money Back Guarantee for the Peak Performance Method™ and our other multi-module paid programs. If you feel the program is not working for you, you may request a full refund within 30 days of your purchase, provided you show us that you made a good-faith effort to implement the program by:

watching the first four (4) modules;
completing the workbook for those four (4) modules; and
emailing us at [email protected] to share what you implemented and what did not work for you.

If you complete these steps within the 30-day window and still are not seeing results, we will refund your full investment. If you purchased through a payment plan and qualify for a refund, we will refund the amounts you have paid and cancel any remaining scheduled installments.

This guarantee requires genuine completion of the steps above and applies only within the 30-day window. Refund requests made after 30 days, or without the good-faith implementation described above, do not qualify. This guarantee does not apply to instantly delivered digital products, such as workbooks, templates, or other low-ticket downloads, which are non-refundable once accessed, except where required by law. Memberships and subscriptions are governed by Section 8 rather than this guarantee.

8. Memberships, Subscriptions, and Automatic Renewal

Some Services, such as monthly memberships and the AI chatbot, are billed on a recurring subscription basis. By purchasing a subscription, you authorize us to charge your payment method on a recurring basis (for example, monthly or annually) at the then-current price until you cancel. As required by California's Automatic Renewal Law, we will clearly disclose the price, billing frequency, and renewal terms before you subscribe, and we will send any renewal or cancellation notices required by law.

How to cancel. You can cancel at any time before your next billing date, either by emailing us at [email protected] or by using the self-service cancellation option in your account. Cancellation stops future charges. Your access continues until the end of the billing period you have already paid for, and amounts already paid are not refunded unless required by law.

9. Intellectual Property and License

The Peak Performance Method™, Life-Aligned Career™, and our other names, logos, frameworks, course materials, videos, workbooks, templates, and content are owned by us and protected by intellectual property laws. When you purchase a Service, we grant you a limited, personal, non-transferable, non-exclusive license to access and use the materials for your own personal, non-commercial use.

You may not copy, record, reproduce, distribute, sell, license, share login access, publicly display, or create derivative works from our materials, and you may not use our materials or methodology to build, deliver, or train a competing program, product, or service, without our prior written permission. We reserve all rights not expressly granted.

10. Community and Conduct

If your Service includes access to a group, cohort, or community, you agree to participate respectfully and lawfully. What is shared by other members in coaching or community settings is confidential, and you agree not to share other participants' personal information or stories outside the group. We may remove content, or remove you from a community or Service without refund, if you violate these Terms or behave in a way that harms other participants or our business.

11. Testimonials and Feedback

If you provide a testimonial, review, or feedback, or if you share a win publicly (for example, in a community or by tagging us), you grant us a non-exclusive, royalty-free, worldwide license to use and share it in our marketing, unless you tell us in writing that you do not consent. We may lightly edit for length or clarity without changing the meaning.

12. Third-Party Tools

Our Services rely on third-party platforms, for example our course platform, payment processor, and webinar tools. We are not responsible for the acts, omissions, or policies of these third parties, and your use of them may be subject to their own terms.

13. Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law, Julia Arndt Coaching Inc. and its owners, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Services. To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Services will not exceed the amount you paid us for the Service giving rise to the claim in the twelve (12) months before the claim arose. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Julia Arndt Coaching Inc. and its owners, officers, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Placer County, California, and you and we consent to the personal jurisdiction of those courts. Before filing a claim, you agree to first contact us at [email protected] so we can try to resolve the matter informally.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" above. Significant changes will be communicated as appropriate. Your continued use of the Services after changes take effect means you accept the updated Terms.

18. Entire Agreement; Severability

These Terms, together with our Privacy Policy and any offer-specific terms presented at checkout, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest will remain in effect.

19. Contact